PuttStation Support

Having trouble setting up a station?

We’re here to help. Email us with your question, or start with the setup tips below.

support@puttstation.app

For a setup issue, include your iPhone model, iOS version, and the station you’re using. A screenshot can help—please leave out anything private.

Start here

Try these three steps first.

01

Give the phone a few seconds

Move slowly over a well-lit surface until target placement becomes available.

02

Set the target

Aim the center reticle at your target or the middle of the cup and set it once.

03

Move closer to each spot

Walk to each guide and lower the phone so the ground point is easy to pinpoint.

Troubleshooting

Common questions

The Set Target button is still gray

Move the iPhone slowly over a well-lit surface with visible detail. AR needs a moment to understand the ground before it can place the target.

The station looks like it moved

Avoid fast camera movements, featureless grass, glare, and covering the camera. If the station no longer feels anchored, use Retarget and set the cup or target again.

I cannot find the farthest marker

Raise the phone to bring back the directional guidance, turn toward the start position, then lower the phone as you approach the ground guide.

I denied camera access

Open iPhone Settings, choose PuttStation, and enable Camera. Return to the app and reopen the station builder.

The line crosses bad turf

Before confirming the line, drag left or right or use the arrow controls. The complete station rotates around the fixed target without changing its distances.

Can I use a target instead of a cup?

Yes. Aim at any point you want to treat as the station center. A physical golf cup is optional.